House Manager




We require a highly motivated, professional and experienced female House Manager to be responsible for and manage a large residential property in the Middle East.



Highest level of training and qualifications

Good communication skills

Full medical review required

Non- motion sickness

CRB / DBS checked

Team Management & Operations: 

  • Supervise and direct all Household staff.
  • Ensure all policies and procedures are implemented and followed. Apply disciplinary procedures if required.
  • Organise and liaise with Head of Housekeeping and other Sub Managers regarding their schedules, duties and staff rotation.
  • Organise & check the Housekeeping / cleaning team’s schedules and staff rotation.
  • Ensure the highest standard of cleaning is achieved at all times.
  • Coordinate and schedule staff leave throughout the year with ultimate approval from the Principal.
  • Maintain a healthy working environment to build effective team relations and retain good employees.
  • Have a good understanding of people from various cultures and backgrounds working together and apply to their strengths and weaknesses to encourage strong work ethics and team motivation.
  • Ensure and document the health and safety procedures for all staff under your supervision.
  • Ensure all staff members are properly trained and re-skilled as per the operation’s requirement.
  • Ensure that all cleaners are conducting their duties as per operation needs, working diligently and to the highest standards.
  • Develop and update the Household Manuals and document related policies and Procedures.
  • Create and update Household Manuals for:
  • Chinaware
  • Silverware
  • Glass and Crystal Ware
  • Bedlinen and Towels
  • and other as directed by the Principal
  • Organize flowers in line with the Principals requirement and direction
  • Organize fruit arrangement in line with the Principals requirement and direction.
  • Ensure professional high standards are communicated and met at all times.
  • Conduct regular audits (daily, weekly) spot checks and amendments as per household

Operation’s manual.

  • Investigate complains-if any- in regards to housekeeping service and take corrective action.
  • Hold any entrusted Master keys and keep at safe all the times.
  • Overall responsibility of the household including the Kitchen & fridge cleanness.
  • Report malfunctions to the maintenance team; follow through to make sure it is fixed. Act on emergency breakdown immediately, ensuring instant repair (provide financial tender to Property Manager).
  • Working with Property Manager to a clear budget / cost control and always initiating cost reduction plans.
  • Keep the house to the highest standard. Keep a register of breakages and provide reports in such occurrences of any damaged goods or furniture. Organise for the replacement / repair and provide a budget/ quotation for approval. 

Reporting and Communications:

  • Communicate messages from Principals to ALL concerned parties promptly.
  • Organize and log staff rosters and attendance report.
  • Communicate with all in-house teams: Kitchen, Butler, Housekeeping and Laundry as necessary and attend the daily briefing.
  • Communicate with all other departments as necessary.
  • Ensure high standards are communicated and met at all times.

Human Resources and Administration:

  • Perform regular assessments of staff- providing planning, development and the best utilization of their skills.
  • Communicate staff rosters and attendance report with Principal if requested. Keep an updated constant record of holidays and attendance.
  • Assess and complete staff training needs and conduct on job training as needed.
  • Complete staff performance evaluations and reviews.
  • Create and update Household manual and documenting related policies and procedures.

Reference: 377

Salary: €6000 to €7000 per month

Currency: EUR

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Earth & Sea - Elite Lifestyle Management

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